New automation scoping and delivery
End-to-end from idea to production workflow — requirements, architecture, build, test, deploy.
Managed Automation Desk Your automation function.
Your automation function.
Without the hiring, training, and management overhead.
A dedicated automation architect, embedded in your team, running your automation operations on an ongoing basis. Not a project. Not a vendor. An extension of how you work.
The real problem with automation projects
A successful project is a starting point. Not a finish line.
Companies aren't automating once. They're automating more. New processes, new systems, new decisions that could be delegated to a workflow — each month brings fresh opportunities. The ones getting ahead aren't the ones who ran the best pilot. They're the ones who kept going after it.
The challenge isn't that automation breaks. It's that most teams lack the sustained capacity to build, maintain, and expand it — while also doing their day jobs.
What the Managed Automation Desk actually is
An automation architect embedded in your team. Everything else handled by us.
Your automation architect Works inside your team — your tools, your channels, your priorities. Builds new workflows, maintains existing ones, monitors production, flags issues before they compound. Not a consultant who visits. Your automation person.
Direct access on substance You talk to your architect about the work. Priorities, edge cases, new requirements — that conversation is direct and unfiltered.
Everything else, handled by Amplitude Coordination, quality oversight, senior escalation when the work demands it. You don't manage the resource. We do. When something is architecturally complex or strategically sensitive, our senior team steps in — without you having to ask.
On your stack, in your channels Slack, Teams, email — whatever you already use. No new platform to adopt, no ticket system to learn. The desk shows up where your team already is.
Not a support contract. A living roadmap.
New automation. Improvements. Maintenance. All of it, ongoing.
The desk doesn't just keep existing workflows running. It owns your automation roadmap — identifying new opportunities, scoping improvements, shipping new workflows, and maintaining what's already in production.
Over time, the desk becomes institutional knowledge. They know your processes, your edge cases, your systems, your team. That's the compounding value a one-off project never delivers.
Maintenance and monitoring
Keep existing workflows healthy with proactive checks, alerting, and fast turnaround on issues.
Exception handling
Low-confidence outputs and edge cases routed to human review before they reach downstream systems.
Continuous improvement
As your processes evolve, the desk adapts and optimises workflows to match reality.
Reporting and visibility
Clear dashboards on performance, error rates, throughput, and what's being worked on.
Strategic roadmap
Quarterly planning and prioritisation so automation investment tracks business value.
How it's structured
Serious enough to deliver. Lean enough to make sense.
Minimum engagement is 0.5 FTE — a meaningful presence, not a token retainer. Most clients start there and expand as the automation footprint grows.
Monthly billing. 30-day notice. No lock-in.
If your first automation project is still ahead of you, start there — fixed price, paid on delivery. The desk is what comes after, when you know it works and want to keep going.
See project-based pricing → Is this for you?
You'll get the most from this if:
- You have ongoing automation needs, not a single project
- You want capability embedded in your team, not managed at arm's length
- You've already run a pilot and want to scale what works
- You don't want to hire, train, and manage an automation specialist internally
If you're earlier than that — still scoping your first project — start with a diagnostic. The desk will still be here when you're ready.
Ready to talk?
Tell us where your operations are today. We'll map what an embedded desk would look like.
The diagnostic is free. You'll walk away with a clear picture of what the desk would own, what it would cost, and what it would deliver in the first 90 days.
- 0.5 FTE minimum. Scales as you grow.
- Monthly billing. 30-day notice.
- Embedded in your team and your tools.
- New automation, maintenance, and improvement — ongoing.